Transgender and gender diverse consumers on navigating the stigmatized process of gender affirmation in the Central Plains USA
ISSN: 1352-2752
Article publication date: 13 February 2023
Issue publication date: 5 May 2023
Abstract
Purpose
Transgender and gender diverse (TGD) individuals who choose to begin a gender affirmation journey often find the experience challenging. This can be a highly stigmatized process, and TGD consumers must strategically interact with brands and products to successfully construct authentic identities. Therefore, the purpose of this study was to obtain a better understanding of the TGD individual’s identity transformation within the consumption context.
Design/methodology/approach
Interviews were conducted with 27 TGD individuals about their gender affirmation journeys. The process of in vivo coding and thematic coding were applied for inductive analysis. Through subsequent analysis, parities with concepts from stigma management theory and Alvesson’s (2010) self-identity metaphors were identified.
Findings
The results of this study illustrated seven themes of TGD consumption patterns in relation to the gender affirmation journey. Awakening marks the watershed realization of a TGD identity, a cessation of some consumption habits and an emergence of new ones. Exhibiting is a form of information control and often transpired with new clothing purchases. Shifting one’s name and pronouns on identification documents is a means of covering. Remaking typically involves the procurement of medical services such as hormonal prescriptions and/or surgical procedures. Disclosing to individuals in one’s reference groups is a method of assessing (and maintaining) the wise, the curious and the oblivious. Rebelling against the stereotypes of masculinity and femininity in media portrayals and leisure activities is a technique to express one’s eccentricity and quirkiness. Finally, releasing describes the potentially waning TGD label and a somewhat stabilizing pattern of consumption. A model of TGD consumers is presented, and key assertions are discussed.
Originality
The variety and complexity of consumer purchases associated with gender affirmation journeys were investigated, and it was revealed that many of these consumption choices aided in the TGD individual’s stigma management as well. The key assertions presented here progress the literature on gender affirmation journeys by predicting patterns of consumption.
Keywords
Acknowledgements
The authors would like to thank Shelley Craig, PhD, Joshua Eyer, PhD, Jamie Feldman, MD, Jay Irwin, PhD, John Pachankis, PhD, K. J. Rawson, PhD and Jae Sevelius, PhD for their review and input as members of the NIH research grant’s National Advisory Board. The authors also acknowledge the helpful input of the editor, associate editor and reviewers for this manuscript. Dr Mocarski is now at the Office of Research at San Jose State University. Dr Holt is now located at the Geriatric Research, Education, and Clinical Center (GRECC) at VA Tennessee Valley Healthcare System in Nashville, Tennessee. This material is based upon work supported by the Office of Academic Affiliations, Department of Veterans Affairs, VA National Quality Scholars Program, and with the use of facilities at VA Tennessee Valley Healthcare System, Nashville, Tennessee.
Funding: This work was financially supported by the National Institute of Mental Health of the National Institutes of Health (grant number 1R21MH108897-01A1). The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institute of Health.
Citation
Meyer, H.M., Mocarski, R., Holt, N.R., Hope, D.A. and Woodruff, N. (2023), "Transgender and gender diverse consumers on navigating the stigmatized process of gender affirmation in the Central Plains USA", Qualitative Market Research, Vol. 26 No. 3, pp. 185-213. https://doi.org/10.1108/QMR-04-2021-0045
Publisher
:Emerald Publishing Limited
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