Framework on Managed Visitor Attraction: A Supply-Side Perspective

Abstract

The aim of this chapter is to delineate a product framework concerning managed visitor attractions (MVA), which highlights the supply-chain aspects of destinations. It first touches on the rationales for developing such a framework and then constructs a framework composed of a set of product components deriving from the extant literature. Consequently, an version of a product component framework, fastening on an accumulated sample of attraction cases, is presented through three illustrative cases. In the conclusion section, this study elaborates on the study limitation while connoting how the resultant data could shed light on the role of the components of the MVA product in the creation of visitor experiences.

Citation

Jensen, Ø., Kim, H. and Chen, J.S. (2023), "Framework on Managed Visitor Attraction: A Supply-Side Perspective", Chen, J.S. (Ed.) Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 18), Emerald Publishing Limited, Leeds, pp. 71-97. https://doi.org/10.1108/S1745-354220220000018005