How firms can reduce turnover intention: The potential impact of enterprise social media in the workplace

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Firms can utilize enterprise social media (ESM) platforms as a means of enhancing communication among workers and boosting integration. In turn, this helps to lower instances of stress, raise job satisfaction levels and significantly reduce the possibility of high employee turnover.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2020), "How firms can reduce turnover intention: The potential impact of enterprise social media in the workplace", Strategic Direction, Vol. 36 No. 6, pp. 45-47. https://doi.org/10.1108/SD-03-2020-0055