Business relations on the global stage: The critical role of trust

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Globalization has prompted a massive increase in international business projects involving multicultural teams. Project managers face a challenging task to bring together various individuals from diverse cultural backgrounds. Trust is imperative if such business operations are to succeed as it inspires more open communication and collaboration. However, with people bringing different norms, values, and beliefs into the equation, distrust is often more likely. Various characteristics can be important, meaning that significant potential exists for trust levels to be influenced by differences in both national and organizational culture.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2017), "Business relations on the global stage: The critical role of trust", Strategic Direction, Vol. 33 No. 8, pp. 23-26. https://doi.org/10.1108/SD-05-2017-0082