Determining the link between employee engagement and organizational effectiveness: South African company insights on the all-encompassing importance of good communication

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This research paper concentrates on clarifying the link between employee engagement and organizational effectiveness, as well as the use of social media to boost these commercially desirable phenomena. The results show that engagement’s team commitment dimension was ranked highest, while the organizational strategy implementation dimension ranked the most negatively. Performance is therefore being leaked most significantly from this latter engagement category. Social media communication had a negative impact on employee engagement because it was executed poorly, leaving much room for leadership improvements. Understanding the psychology of presence and motivation is key to translating the potential for well-communicated action into reality.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2020), "Determining the link between employee engagement and organizational effectiveness: South African company insights on the all-encompassing importance of good communication", Strategic Direction, Vol. 36 No. 8, pp. 33-35. https://doi.org/10.1108/SD-05-2020-0102