Redefining IT departments as strategic catalysts of competitive advantage: The commercial benefits of IT teams raising their influence

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This research paper concentrates on the increasingly strategic nature of an IT department's decisions in our digitized economy. Surveying IT experts from multiple industries reveals that influential IT teams significantly drive both financial and non-financial business performance and competitive capacity; for example by applying new technology to increase customer service levels.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2019), "Redefining IT departments as strategic catalysts of competitive advantage: The commercial benefits of IT teams raising their influence", Strategic Direction, Vol. 35 No. 9, pp. 29-31. https://doi.org/10.1108/SD-06-2019-0105