Building better HR departments
Abstract
Purpose
The purpose of this paper is to provide answers to four questions on building a better human resources (HR) department: why?, who?, what? and how?
Design/methodology/approach
The paper is based on the accumulated experience of the co-authors.
Findings
The paper finds that better HR departments create better organizations and will often do this by enabling better relationships between the people working in them. Developing the right relationships is also an increasingly important part of creating an effective HR organization.
Research limitations/implications
Much attention has been spent on developing HR professionals. The authors also want to make HR departments better. This paper steers future research on HR effectiveness in this direction.
Practical implications
Senior HR leaders charged with improving their HR department may do so with the roadmap offered by the authors.
Originality/value
For businesses to receive full value from HR, it is very important to upgrade the quality of HR professionals. It is even more important to upgrade HR departments. This paper suggests how this can be done.
Keywords
Citation
Ingham, J. and Ulrich, D. (2016), "Building better HR departments", Strategic HR Review, Vol. 15 No. 3, pp. 129-136. https://doi.org/10.1108/SHR-03-2016-0025
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited