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Culture: a key ingredient in business success

Kevin Silva (Kevin Silva is Chief Human Resources Officer at Human Resources, Voya Financial, New York, New York, USA)

Strategic HR Review

ISSN: 1475-4398

Article publication date: 14 August 2017

890

Abstract

Purpose

The purpose of this paper is to serve as a reference on how to revamp an organization’s culture following a re-brand.

Design/methodology/approach

Culture change: creating a framework for executing the transformation. Leadership competency model: establishing performance standards that align with how employees execute on the strategy.

Findings

A strong culture with the best talent helps promote problem solving, continuous improvement, idea exchanging, communication and team work, and ultimately, creates value for both the business and the community.

Originality/value

This case study will be useful to senior human resources professionals looking to enact change in their organization. In particular, this can be used as a guide as your organization undergoes a major transition such as a re-brand or merger.

Keywords

Citation

Silva, K. (2017), "Culture: a key ingredient in business success", Strategic HR Review, Vol. 16 No. 4, pp. 166-170. https://doi.org/10.1108/SHR-03-2017-0021

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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