Digital technology can transform the executive search process making it more efficient, more accurate and more accountable

Abstract

Purpose

This paper aims to examine the potential for digital technology allied with industry experience to disrupt the executive recruitment process and transform executive search. To do this, it examines the pioneering steps taken by a leading executive search firm that placed supporting digital technologies at the heart of its business model, its search processes and its relationship management with clients and candidates.

Design/methodology/approach

Individual-level information gathered from the firm and other stakeholders.

Findings

The application of digital technologies is transforming the executive search process, providing particular benefits around accuracy, accountability and speed. This is true for all aspects of the process, from the initial mandate through to the eventual hiring decision and onboarding of the successful candidate. It is also true for all the participants as using these technologies changes the nature of the interactions between members of the search ecosystem, enabling them to create and contribute greater value to the search process. By embracing these new technologies, organizations are better placed to exploit future developments in technology, such as the metaverse.

Originality/value

The case study reveals how embracing and engaging with digital technology enables participants in the executive search process to use new tools and methodologies and maximize the value they contribute and obtain from the search process.

Citation

Ramakrishnan, U. (2023), "Digital technology can transform the executive search process making it more efficient, more accurate and more accountable", Strategic HR Review, Vol. 22 No. 1, pp. 7-11. https://doi.org/10.1108/SHR-09-2022-0053