Keywords
Citation
(2002), "Hartzell forms new parts distribution group", Aircraft Engineering and Aerospace Technology, Vol. 74 No. 2. https://doi.org/10.1108/aeat.2002.12774bab.024
Publisher
:Emerald Group Publishing Limited
Copyright © 2002, MCB UP Limited
Hartzell forms new parts distribution group
Keywords: Hartzell Propeller, Parts, Distribution
Hartzell Propeller reports the creation of a new parts distribution group created to exclusively handle all aftermarket parts sales. This group is dedicated to servicing propeller repair and overhaul facilities in an effort to help these propeller repair stations better support Hartzell's end-user customers (Plate 7).
Plate
7 Dean Ward, Manager – Parts Distribution, Hartzell Propeller Inc
The company has consolidated its entire aftermarket parts inventory into one warehouse at the headquarters facility in Piqua, Ohio, USA, which now serves as the master distribution center. This distribution facility will continue to be supplemented by a recognized worldwide network of independent distributors and the new group will be responsible for oversight of these facilities and the network of Hartzell Recommended Repair Facilities.
As part of its installation of a company-wide MAPICS XA Enterprise Resource Planning (ERP) system, Hartzell has implemented a sophisticated demand forecasting system to assist in maintaining the proper inventory to meet customer needs. Through the integration of this forecasting solution with its manufacturing planning system, inventory levels are continually replenished as they are consumed.
Dean Ward has been appointed to manage the Parts Distribution Group. Dean, who has been with Hartzell for more than 22 years filling many roles in production, product support, quality and service, most recently served as a manager of Customer Service at Hartzell's Factory Service Center. He has been involved in a variety of end-user service functions throughout his career and has extensive knowledge about the parts used in Hartzell's broad product line. In the new role, two customer service representatives and the company's warehousing and shipping functions report directly to Dean.