DEVELOPING FACILITATOR SKILLS IN STAFF FUNCTIONS

Abstract

Introduction As public and private organisations in all sectors undergo unprecedented change on many fronts, functional roles are changing too, and with them the skills required for effective performance. Administrative competence and technical specialism remain essential ingredients. Increasingly, however, “change‐agent” skills of facilitation are required of trainers, personnel and other management services, if they are to provide proactive direction and support for the achievement of business goals.

Citation

Harrold, G., Maxon, J. and Berry, M. (1988), "DEVELOPING FACILITATOR SKILLS IN STAFF FUNCTIONS", Journal of European Industrial Training, Vol. 12 No. 1, pp. 5-7. https://doi.org/10.1108/eb002240