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Two New Dimensions in the Cost of Quality

Batoul Modarress (Albers School of Business, Seattle University)
A. Ansari (Albers School of Business, Seattle University)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 April 1987

1023

Abstract

Many firms control product quality using inspection systems, which add to costs. The implementation of Statistical Quality Control and Just‐in‐Time, together, can improve quality which eventually lowers costs. In this way two new dimensions are added to Feigenbaum's four dimension quality‐cost concept.

Keywords

Citation

Modarress, B. and Ansari, A. (1987), "Two New Dimensions in the Cost of Quality", International Journal of Quality & Reliability Management, Vol. 4 No. 4, pp. 9-20. https://doi.org/10.1108/eb002886

Publisher

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MCB UP Ltd

Copyright © 1987, MCB UP Limited

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