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How to provide a motivating environment for DP keyboard operators

LILLIAN MALT (As a work psychologist Mrs Malt, born and brought up in South Africa, operates on an international scale. She has made her own distinguished contribution to the skills analysis movement and is one of the few people to have made an eminent contribution independently of the Seymour brothers. Her field of application is wide; her work on electronics assembly was a unique demonstration of skills analysis and well ahead of its time. Recently she has concentrated much of her attention on keyboarding, both in data processing and in the printing industry. On this topic she is an acknowledged world authority, and through two companies which market her systems, Malt Keyboarding Limited (UK and Europe) and Malt Keyboard Dynamics Inc (USA), she has considerable influence on this aspect of training.)

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 1 October 1974

36

Abstract

Like justice which must be fair and be seen to be fair, job interest should be inherent within the job and be seen to be there. Peter Drucker says ‘one can't create job interest, it must be in the job. What we can do is to avoid suppressing the job interest which is there’. Before we talk about keyboard operators, it would be helpful if we agreed some ideas about the importance, function, aims and objectives of a DP department. What is its function? What part does your DP department play in the total corporate structure of your company? In short why are there DP departments? DP = Data Preparation

Citation

MALT, L. (1974), "How to provide a motivating environment for DP keyboard operators", Industrial and Commercial Training, Vol. 6 No. 10, pp. 448-457. https://doi.org/10.1108/eb003422

Publisher

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MCB UP Ltd

Copyright © 1974, MCB UP Limited

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