Disaster to triumph: Communications in a crisis

Abstract

The communications business has a number of specialist skill areas within it, and the communications practitioner — particularly at senior level — should seek to acquire a broad range of attributes so that he or she can cater for every facet of the task. Crisis management is an essential skill in some organisations but it remains a skill ignored by too many. If crisis is not part of daily life there can be a dangerous ‘I'll never have to face that’ feeling.

Citation

Colver, H. (1996), "Disaster to triumph: Communications in a crisis", Journal of Communication Management, Vol. 1 No. 1, pp. 8-12. https://doi.org/10.1108/eb023415