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Pitfalls to Avoid While Pursuing ISO Registration

M. Gopalakrishnan (Department of Decision Sciences and MIS, Concordia University, 1455 de Maisonneuve Blvd. W., Montreal, Quebec, Canada H3G 1M8)
S.J. Reddy (Department of Decision Sciences and MIS, Concordia University, 1455 de Maisonneuve Blvd. W., Montreal, Quebec, Canada H3G 1M8)

Management Research News

ISSN: 0140-9174

Article publication date: 1 October 1996

44

Abstract

ISO 9000 is a series of five international quality standards developed by the Organisation for Standardisation (ISO) in Geneva, Switzerland to help companies define what a quality system should do. It is a check list for doing business at a world class level. They are ISO 9000, 9001, 9002, 9003, and 9004. While ISO‐9000 and 9004 are basic guidelines, ISO 9001, 9002, and 9003 are conformation guidelines to be used by companies for contractual purposes.

Citation

Gopalakrishnan, M. and Reddy, S.J. (1996), "Pitfalls to Avoid While Pursuing ISO Registration", Management Research News, Vol. 19 No. 10, pp. 60-63. https://doi.org/10.1108/eb028500

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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