SHORT TAKES

Abstract

With more corporations using the Malcolm Baldrige National Quality Award as a benchmark, any change in the award's criteria is significant. New for 1995: Money talks. This year's version of the Baldrige standards incorporates a new segment on financial results and more assessments of future‐oriented activities.

Citation

(1995), "SHORT TAKES", Journal of Business Strategy, Vol. 16 No. 4, pp. 6-10. https://doi.org/10.1108/eb039705