Reference Service Policies
Janet Easley
(Reference Librarian and Head of the Circulation Department at the University of California‐Irvine.)
233
Abstract
It is the implicit policy of most reference departments to serve the public as fully as time and money permit. Yet, since libraries vary in the quality and number of reference services they provide, patrons and new employees welcome formal statements of departmental priorities and procedures. Janet Easley presents five reasons for developing a reference service policy.
Citation
Easley, J. (1985), "Reference Service Policies", Reference Services Review, Vol. 13 No. 2, pp. 79-82. https://doi.org/10.1108/eb048904
Publisher
:MCB UP Ltd
Copyright © 1985, MCB UP Limited