Appropriate Settings for Reference Service
133
Abstract
This issue's Special Feature is a discourse on the factors that influence the design and use of reference service areas. Robert Pierson identifies 13 characteristics every reference service area should have, and proposes specific design techniques by which these desired features can be obtained. The text is augmented by illustrations.
Citation
Pierson, R. (1985), "Appropriate Settings for Reference Service", Reference Services Review, Vol. 13 No. 3, pp. 13-29. https://doi.org/10.1108/eb048907
Publisher
:MCB UP Ltd
Copyright © 1985, MCB UP Limited