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CD‐ROMs: Instructional Methods and User Reactions

Patricia Lynn (Reference librarian, Purdy/ Kresge Library at Wayne State University in Detroit)
Karen Bacsanyi (coordinator of Computer Search Services, Purdy/ Kresge Library at Wayne State University in Detroit)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 February 1989

40

Abstract

Information storage and retrieval through CD‐ROM technology has now been available to the library world for over three years. CD‐ROMs, which allow patrons to do their own searching, have become popular library tools among patrons because they are quick, convenient, and can offer a printed record of retrieved citations. However, as many first‐time users learn, despite the power of the search and retrieval methods of CD‐ROM, these systems can appear somewhat complicated to novices. And, if a library subscribes to more than one database, differences in retrieval software hinder the transfer of search methodology between systems.

Citation

Lynn, P. and Bacsanyi, K. (1989), "CD‐ROMs: Instructional Methods and User Reactions", Reference Services Review, Vol. 17 No. 2, pp. 17-25. https://doi.org/10.1108/eb049053

Publisher

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MCB UP Ltd

Copyright © 1989, MCB UP Limited

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