Orientation for the reference desk

Abstract

The Need for Reference Desk Orientation. The literature on training in libraries is concerned for the most part with educating paraprofessionals to perform professional tasks, training student workers to perform basic functions, and updating librarians' skills with the advent of new technologies. Very little has been published on the process of initiating newly hired or reassigned librarians into the rigors of formal reference desk service. The need for training geared specifically to reference desk work has been documented. Evidently such training must be taking place. But the specific details of what comprises such training apparently remain as in‐house publications.

Citation

May Berwind, A. (1991), "Orientation for the reference desk", Reference Services Review, Vol. 19 No. 3, pp. 51-54. https://doi.org/10.1108/eb049130