Welcome or not, here they come: Unaffiliated users of academic libraries
Lloyd M. Jansen
(Recent graduate from the UCLA Graduate School of Library and Information Science and library assistant at San Bernardino County Public Libraries.)
Lloyd M. Jansen
(Recent graduate from the UCLA Graduate School of Library and Information Science and library assistant at San Bernardino County Public Libraries.)
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Abstract
Imagine you are working at the reference desk of a major university library on a busy weekday afternoon. As you say, “How may I help you?” to your next client, you notice that he is wearing a high school letterman's jacket and is sporting fuzz on his upper lip that he would proudly call a mustache.
Citation
Jansen, L.M. and Jansen, L.M. (1993), "Welcome or not, here they come: Unaffiliated users of academic libraries", Reference Services Review, Vol. 21 No. 1, pp. 7-14. https://doi.org/10.1108/eb049170
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited