10 Powerful Ideas for Improving Patient Care

Citation

(2005), "10 Powerful Ideas for Improving Patient Care", International Journal of Health Care Quality Assurance, Vol. 18 No. 7. https://doi.org/10.1108/ijhcqa.2005.06218gae.005

10 Powerful Ideas for Improving Patient Care

James Reinertsen and Wim SchellekensHealth Administration Press2005ISBN 1 56793 236 3

Keywords: Quality improvement, Patient care, Quality

Achieve breakthrough levels of patient care quality. Busy executives and administrators hear about hundreds of patient care improvement ideas each year but don’t often know the answers to questions such as:

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  Is this really a good idea?

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  Has it produced results?

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  Would it work for my organisation?

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  Where could I go and learn more about this idea?

This publication answers those questions and presents you with bold and practical ideas that will help improve your organisation’s patient care quality.

This book is recommended by the American College of Healthcare Executives. It includes many ideas, with instructions on implementation, including:

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  including patients directly in the process of redesigning care systems – shifting more power to the patient is the ultimate transformation strategy;

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  plan for system-level (not just project-level) improvements – weave improvement projects into the fabric of everyday operations;

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  aim for perfection not just matching your competition; and

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  schedule an appointment for each patient’s discharge – and reduce bottlenecks in flow throughout your hospital.