Exercises in Appraisal and Performance Development

Citation

(1999), "Exercises in Appraisal and Performance Development", Journal of European Industrial Training, Vol. 23 No. 8. https://doi.org/10.1108/jeit.1999.00323hae.002

Exercises in Appraisal and Performance Development

Exercises in Appraisal and Performance Development

Terry GillenIPDLondon1999336 ppISBN 0 85292 770 3ringbinder/booklet, £175.00 (£157.50 to IPD members)

Keywords Performance appraisal, Monitoring

"Managers are employed to achieve goals", says Terry Gillen. "What they achieve is little other than the sum of what their staff achieve."

Too often, managers see the only means of meeting targets is to have their staff work harder, with long hours and an increased workload. Instead, Gillen says, they should see developing staff as using a simple lever to life a heavy weight and use the principle of leverage to make people work more smartly.

Exercises in Appraisal and Performance Development is a set of step-by-step practical exercises published by the Institute of Personnel and Development (IPD) to help managers learn to appraise and develop staff. They range from how to monitor performance simply and easily - so that it motivates rather than threatens - to how to be fair, consistent and positive in identifying and improving under-performance.

Throughout, Gillen adopts a jargon-free style which repeatedly returns to the central theme: that successful managers should devote attention to their people because modern working practices such as customer care, empowerment and innovation call for increasing co-operation and commitment from people. "The effectiveness of relationships has a big effect on results", he says.