Keywords
Citation
(2000), "Performance Matters", Journal of European Industrial Training, Vol. 24 No. 9. https://doi.org/10.1108/jeit.2000.00324iad.001
Publisher
:Emerald Group Publishing Limited
Copyright © 2000, MCB UP Limited
Performance Matters
Performance Matters
Keywords: Praise, Skills, Managers
Praise and constructive criticism are among the most valuable and overlooked skills in the manager's armoury.
The new Performance Matters series from Video Arts is designed to provide your management team with simple, effective and immediate techniques for improving performance in their teams:
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Performance Matters: The Importance of Praise (purchase: £895.00; two days' rental: £185.00; extra day's rental: £20.00 all prices exclude VAT and delivery). This new video, introduced and narrated by John Cleese, shows that praise is a basic management responsibility. Seven easy-to-follow rules will get managers thinking about opportunities to praise their team members for a job well done. A simple way to motivate people, enhance their performance and improve productivity.
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Performance Matters: The Need for Constructive Criticism (purchase: £895.00; two days' rental: £185.00; extra day's rental: £20.00 all prices exclude VAT and delivery). Criticism should not be left to formal occasions like discipline or appraisal interviews, but be seen instead as running repairs. Everyone makes mistakes, and preventing them in the future means knowing when to talk to someone about them, what to say and how to say it. This video, introduced by John Cleese, is designed to help managers appreciate the importance of criticism for improving staff performance, self-motivation and creating opportunities for praise.
Further information is available on the Video Arts Web site: www.videoarts.co.uk