Editor's Page

Citation

Edgeman, R.L. and Hensler, D.A. (2000), "Editor's Page", Measuring Business Excellence, Vol. 4 No. 3. https://doi.org/10.1108/mbe.2000.26704caa.002

Editor's Page

With the acquisition of the Journal by MCB University Press and the appointment of new editors, Measuring Business Excellence sets out to renew and strengthen its vision. The Journal seeks to be the preferred outlet for articles that have a high level of applicability in the practice of business excellence, with emphasis on both measurement and future directions. To facilitate this vision, the global Editorial Advisory Board consists of highly accomplished representatives from practice and academia alike.

Business excellence as a term is illusive. As with movements in the past, business excellence is vulnerable to disappointing executives, managers and employees by failing to deliver "the goods". Executives fail to realise gains that accrue to owners; managers get squeezed between executive demands for financial performance and implementing long-term improvements; employees perceive a cycling of monthly flavors.

To address this vulnerability at the outset, business excellence should not be seen as a panacea. Rather, business excellence should be seen as a never-ending pursuit. The Journal seeks to provide the ongoing evolution of defining what business excellence is and how it can be achieved, and the value derived from its achievement. As the principal vehicle for achieving this end, the Journal sets out to provide those involved in business research and practice with definitions, models and tests of business excellence, its metrics and measurement schemes, and its future directions.

We appreciate the faith and confidence the publishers have placed in us. We will endeavor to serve them and, most certainly, those of you who seek the Journal as an outlet for your work and those of you who rely on the Journal in your personal and organisational quests for excellence.

Rick L. Edgeman and Douglas A. HenslerJoint Editors