Managing information and knowledge in the public sector

Citation

(2001), "Managing information and knowledge in the public sector", Measuring Business Excellence, Vol. 5 No. 3. https://doi.org/10.1108/mbe.2001.26705cae.001

Managing information and knowledge in the public sector

Managing information and knowledge in the public sector

E. MilneRoutledge2001ISBN: 0415204232£17.99

Tackles the complexities of both knowledge management and the public sector. Defines information and knowledge and moves on to an assessment of the principles and practice of developing and delivering a strategy for implementation. Reviews the cultural environment and the tools that are necessary to manage information and knowledge in any meaningful way. Examines the tensions that may be encountered, and how the future could look if the public sector moves down the knowledge management route. Identifies the issues and sets out the arguments but refrains from direct advice. Targets managers and policymakers already working in the public sector and those considering doing so. Deals with its subject matter from a global perspective and delivers some refreshing insights into what is still, for many people, a largely theoretical topic.