How Public Libraries Build Sustainable Communities in the 21st Century: Volume 53

OCLC Research conducted a global survey focusing on libraries’ strategic goals that incorporate five of the United Nations Sustainable Development Goals (SDGs) where libraries could have the greatest impact. More than 1,700 library staff completed the survey and identified how they were integrating these five SDGs [Quality Education (SDG 4), Decent Work and Economic Growth (SDG 8), Reduced Inequality (SDG 10), Peace, Justice and Strong Institutions (SDG 16), and Working in Partnership to Achieve the Goals (SDG 17)] in their strategic framework and the activities that staff undertook as part of their overall mission.

Results from the survey combined with other projects provide examples of how the SDGs inform library strategic planning and how the library staff’s activities impact sustainable development in their communities. Quality education (SDG 4) was the top goal that respondents believe libraries can impact through community training and classes. Public libraries also often are the main source of credible information and facts in a community.

This commitment to quality education and credible information is demonstrated in the role libraries play in helping community members to access legal information. This chapter describes several different partnerships where libraries are important connectors to legal information which often can be life changing to the community, such as providing information on how to expunge a criminal record to obtain employment.

This chapter presents a preliminary model that frames public library workers as the foundations of how public libraries help build and support sustainable communities in the twenty-first century, particularly in the United States, specifically in rural America. For public libraries to continue to be key partners in sustaining their communities, and in supporting the United Nations’ (UN) Sustainable Development Goals (SDGs), it is essential that public library work be valued, visible, and sustained over time. The UN defines sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Four studies of public library work during the COVID-19 pandemic found that public library workers are facing challenges in both meeting their own needs and meeting the needs of their communities. That finding led to a consideration of what is needed to place public library work at the center of sustainable thinking. Sustaining library workers will strengthen the library as a community hub, and help those workers in turn sustain community relationships necessary for the work of the library. These, in turn, will contribute to more sustainable communities.

In Hawaiʻi, two public library systems exist – a traditional municipal branch system and a Native Hawaiian rural community-based library network. The Hawaii State Public Library System (HSPLS) is the traditional municipal library system that services the state’s diverse communities with 51 branch locations, plus its federal repository, the Hawaii State Library for the Blind and Print Disabled. The HSPLS primarily serves the local urban communities of Hawaiʻi, diverse in its citizenry. The Native Hawaiian Library, a unit of ALU LIKE, Inc. (a Hawaiian non-profit social services organization), boasts multiple locations across six inhabited Hawaiian Islands, primarily serving rural Hawaiian communities. The HSPLS focuses on traditional public library services offered by MLS-degreed librarians. In contrast, the Native Hawaiian Library (ALU LIKE) focuses on culturally oriented literacy services offered by Hawaiian cultural practitioners. As the state’s only library and information sciences (LISs) educational venue, the University of Hawaiʻi at Mānoa’s LIS program (UHM LIS) is a nexus point between these two library systems where LIS students learn the value of community-based library services while gaining the traditional technical skills of librarianship concerning Hawaiʻi as a place of learning and praxis.

This book chapter focuses on outcomes from the IMLS-funded research project called “Hui ʻEkolu,” which means “three groups” in the Hawaiian language. From 2018 to 2021, the HSPLS, the Native Hawaiian Library (ALU LIKE), and the UHM LIS Program gathered as “Hui ʻEkolu” to create a community of praxis to share and exchange knowledge to learn from one another to improve professional practice and heighten cultural competency within a Hawaiian context. Native Hawaiian values were leveraged as a nexus point for the three groups to connect and build relationships for sustainable mentorship and culturally competent connections as a model for librarian professional development. The result is a model for collective praxis that leverages local and endemic cultural values for sustainable collaborative professional development for public librarianship.

Gunungkidul Public Library in Yogyakarta, Indonesia, provides not only reading materials, but also a place to develop the community to produce various products to sell. The librarians in Gunungkidul have been holding various training sessions for the community – from how to make food and beverages to online marketing and preserving and reviving tradition and culture in their community. The librarians train the community to practice making various local products in the library and then the community and the librarians make and sell the products in the library and other places, including online markets. The products they make vary from cassava crackers to herbal medicine and from batik clothes to t-shirts. They also revived traditional choirs that had never been conducted for years. The librarians sometimes also invite experts or any skillful persons to train the community. Within the last two years, due to the COVID-19 pandemic, the training programs were moved to some rural libraries. The librarians hold the training in rural libraries instead of the county library in order to avoid the crowd during the pandemic. Luckily the moving from the county public library to rural libraries has made more people engage in the library activities. The communities are enthusiastic to take part as they do not need to go too far away from their homes and they feel excited to learn and practice making products in the library as they can have more income.

Responding to growing market demands for corporate social responsibility, the Asset Management Working Group of the United Nations Environment Programme’s Finance Initiative created a legal framework in 2005 to integrate Environmental, Social, and Governance (ESG) issues in institutional investment. It challenged the business world to think beyond fiduciary responsibility, toward measurement of both tangible and intangible assets. As an institutional force committed to the triple bottom line (environmentally sound, socially equitable, and economically feasible), modern libraries serve by reaching outward, and can lead by looking inward. ESG practices enable libraries to clearly identify criteria, set goals, and measure and report progress for external and internal operations, and help garner support and sustain and fund broader programs and initiatives. Applying ESG thinking to library policies, strategic plans, and operational culture will create a sustainable efficiency for these goals, provide evidence-based support for all stakeholders, and generate effective intrapreneurship while fostering community partnerships. This chapter describes our tailored, real-time approach to this work at New Canaan Library. It is a road we are building one brick at a time, and there is value in paving it organically – drawing on and meeting the aptitudes and needs of employees and our community where we are – while also employing best practices borrowed from successful models.

Neutrality and diversity are the bedrock of public libraries. Yet, public libraries are also steeped in white privilege and many have yet to examine the effects of anti-Black racism. Amidst an ever-growing crisis of inequity, this chapter explores the development of the Black Community Public Library and its roots in Black-centered and community-based perspectives. It provides important insights into how public libraries can transgress the centrality of whiteness in traditional public libraries through community-led and community-based partnerships within collaborative anti-racism and justice frameworks. Opening in January 2022, the Black Community Public Library is the first of its kind to conceptualize and highlight the need for Black-centered services and collections in Canadian public libraries. Located in the Where We Are Now Black Community Centre, the library is the result of a year-long partnership between the Black Community Centre, local higher education institutions, and the municipal library system. It holds an initial circulating collection of 600 titles representing a variety of equity-seeking perspectives. Detailing the development and launch of the Black Community Public Library, this case study demonstrates how to re-envision library spaces with and for communities that have been historically under-represented and provides invaluable insight into how the public library sector can support and engage with Black communities through meaningful partnership and collaboration. Furthermore, it will substantially contribute to the growing body of collaborative knowledge on advancing anti-racism in LIS.

LGBTQIA+ community members have a history of viewing public libraries as safe spaces. Having this resource is especially important as public policy has shifted away from supporting the LGBTQIA+ community. In this chapter, hear how public libraries have responded to this need. Learn about innovative programming and responsive policies which serve the needs of a wide swath of the LGBTQIA+ community. Discover how libraries can be even more impactful in the lives of the LGBTQIA+ community through a refinement of services, policies, procedures, and collective action.

Explore how library pride recognition is meaningful to the LGBTQIA+ community but needs expansion throughout the year and a more intersectional and inclusive approach. Learn the steps libraries have taken to support youth members of the LBTQIA+ community, from programming to innovative use of technology during pandemic isolation. Discover the importance of using and normalizing pronouns. Hear how my experiences as a public library worker, leader, and member of the LGBTQIA+ community impacted the work done in my libraries. Discover how public libraries can become more inclusive for LGBTQIA+ employees.

Re-think how public libraries can create welcoming spaces and environments for the LGBTQIA+ community. Discover how communities have embraced LGBTQIA+ programming and innovative certification programs to create spaces for and relationships with the LGBTQIA+ community. Consider how LGBTQIA+ equity work fits into the 17 Goals of the United Nations to create a better world for everyone. Discover areas for impact and future growth as public libraries work toward creating meaningful relationships with the LGBTQIA+ community.

Libraries must acknowledge their role as gatekeepers for lesbian, gay, bisexual, transgender, gender expansive queer and questioning (LGBTGEQ+) young people on their journey to home. By exploring the intersections of community, identity, accessible information, equitable practices, and leadership commitment, this chapter calls on the profession to lean in and no longer look away (K. Strowder, personal communication, 2022).

Libraries provide ideal learning spaces within communities. By partnering with them, families are able to access equitable programming that promotes Family Engagement with the library and beyond. The program – Let’s Learn Together Outside (LLTO) – was implemented by libraries to provide support to low-income caregivers and their preschool-age (3–5 years) children during vocabulary- and conversation-building activities created to promote outdoor learning and increase participants’ sense of wonder, imagination, and creativity during play. This free programming scaffolded caregivers’ understanding of early literacy and oral language skills while they learned alongside their children about exploring nature. The three stand-alone, interactive sessions utilized a consistent structure and were implemented at eight libraries, located in Kentucky, Ohio, and Michigan. With thorough, practical training experiences and professionally designed materials, staff were able to connect with families in ways that sustained learning outside the library walls.

In 2015, the UN adopted 17 goals for the Agenda for Sustainable Development. The library’s work is visible in all the primary goals, particularly with respect to public access to information, technology, and lifelong learning. Libraries are at the intersection between culture, education and lifelong learning, public health, and social work.

The Norwegian Parliament adopted the Sustainable Development Goal (SDG) as a foundation for regional and municipal planning. SDGs are also incorporated in the Strategy for Libraries (2020–2023). In connection with the Strategy, the National Library of Norway (NB) allocating funding for projects aimed at the development of public libraries and special libraries.

The authorities want people to enjoy and participate in outdoor life and trials. This improves health and quality of life, and it is a central part of the Norwegian cultural heritage.

In the last years, it has become popular to bring the library to people enjoying the outdoors. People can encounter both books and literary activities when out in nature or at a cabin far from the public library. Through the project and development funds and the celebration of National Book Year 2019, and measures related to the Strategy, the NB has supported projects for open-air libraries. This makes public libraries more visible and available to people and will reach new user groups and promote a sustainable society. Several of the SDGs are utilized through the development and use of new methods for creating open-air libraries.

14 projects are presented to show the importance of bringing the library to people enjoying the outdoors.

By 2030, one in six people in the world will be aged 60 years or over. As the average age of population increases, governments are increasingly called upon to implement policies to address the needs and interests of older people, including those related to housing, employment, health care, social protection, and other forms of intergenerational solidarity. Public libraries, as trusted community hubs, have the opportunity to serve as an environment for reflection and dialogue on age and aging. In this chapter, the authors reflect on the broader contexts and social trends that are shaping older adults’ engagement with public libraries and identify those older adults-focused public library practices that align with specific UN Sustainable Development Goals: Goal 3: Good Health and Well-Being, Goal 4: Quality Education, Goal 8: Decent Work and Economic Growth, Goal 10: Reduce Inequalities, and Goal 16: Peace, Justice, and Strong Institutions. While public libraries are already meeting many facets of UN Sustainable Development Goals, to ensure that libraries can responsively meet older adults’ changing needs and expectations, the authors conclude with suggestions to enhance public libraries’ cross-sector coordination for maximum reach and impact on older patrons’ everyday lives.

In the context of the risks inherent in global warming, public libraries can partner with each other, community-based environmental groups and/or other institutions to enhance community resilience and sustainability. This chapter presents a case study of an ongoing experiment to address this opportunityand challenge. In April 2021, six Western MA libraries formed a collaborative in conjunction with a local citizens’ group, Voices for Climate [V4C], to expand public education opportunities relating to understanding, mitigating, and adapting to climate change. In its initial year, this effort yielded 13 separate programs serving more than 110 patrons, all within the 7 days of Climate Preparedness Week, a state-wide program held annually. Subsequently, this Pioneer Valley Library Collaborative [PVLC] has grown to 10 library partners and continues its close alliance with V4C. In describing the programs offered in the first year, the challenges met, limitations encountered, and lessons learned, the chapter provides one model for how libraries can jointly choose to become hubs of climate conversation and education as a means to promote their communities’ quality of life, sustainability, and resilience.

This chapter examines how libraries can help create socially and ecologically compassionate culture by hosting repair events. The introduction provides a general overview of repair events, as well as how they fit into the mission of public libraries and support sustainability goals. This chapter explores the impacts of repair events through the lens of the five conditions of collective success, doughnut economics, the right-to-repair movement, education, cultural practices, accessibility, and social infrastructure. The second part of the chapter provides a case study of Wellfleet Public Library on Cape Cod, Massachusetts, a library that has successfully implemented repair events. The final section offers an overview and step-by-step guide of how libraries can implement repair programs.

How rural libraries influence their communities’ development is shown in a number of studies, and many of those rural libraries have focused on their roles in increasing the accessibility of technology for their local community. However, few focused on how rural libraries are immersed in their surrounding natural environment to empower the community members’ learning about and with nature. Also, there have been rare examples of rural libraries that support not only their local community but also another country’s sustainable development. The Baramsup Picturebook Library, located in a rural area in South Korea, is an exemplary case because it has provided a large range of programming and services for diverse groups of people (i.e., from children to older adults) from diverse levels of communities – from the local communities around the library to the global communities of a developing country, Laos. Through qualitative content analysis of an interview with the library’s director as well as their official blog and articles and reports from magazines, this chapter presents a case study of this library. The library’s services and programs are demonstrated under three themes: (1) rural, local communities: cultivating the book culture; (2) local and regional communities: empowering children’s ecological sensitivity; (3) with global communities: building school libraries for children in Laos. This case study of the Baramsup Picturebook Library provides conceptual and practical insights into how rural and small libraries initiate changes in people and communities, thereby impacting sustainable social changes in larger communities.

Public libraries are incubators for collective action in the knowledge economy. As three case studies from the United States and Singapore demonstrate, public libraries can serve as influential champions that garner financial resources, communicate an urgent need for change, and respond to the unmet information and economic needs of marginalized individuals and communities. In the Raise Up Radio (RUR) case, public librarians engaged schools, museums, youth, and families in rural communities to develop and deliver STEM (science, technology, engineering, and math) content over local radio stations. In collaboration with organizational partners, RUR librarians created a model for library-community-radio projects for the rural United States. In the What Health Looks Like (WHLL) case, public librarians engaged senior citizens in discussions of health and the creation of health comics. In partnership with an interdisciplinary health research team, WHLL librarians developed a pilot for library-community-public health projects aimed at information dissemination and health narrative generation. In the Singapore shopping mall libraries case, the National Library Board (NLB) created public libraries in commercial spaces serving working families, senior citizens, and the Chinese community. The NLB developed an exportable model for locating information centers in convenient, popular, and useful business spaces. These case studies demonstrate how libraries are nodes in the knowledge economy, providing vital services such as preservation of cultural heritage, technology education, community outreach, information access, and services to working families, small- and medium-size businesses, and other patrons. In the years to come, public libraries will be called upon to respond to shifting social norms, inequitable opportunities, emergencies and disasters, and information asymmetries. As the cases of RUR, WHLL, and the shopping mall libraries show, public librarians have the vision and capacities to serve as influential champions for collective action to solve complex problems and foster sustainable development and equitable participation in the knowledge economy.

Public libraries are respected local institutions that connect community members to credible information and services, and support lifelong learning. The nature of these libraries means that they are open to all, including individuals who may be experiencing a physical or mental health crisis. A critical way that libraries in the United States are now supporting their communities is by leveraging their assets and their mission to respond to the opioid crisis. These responses have ranged from providing access to information and resources on addiction, prevention, treatment, and recovery support, to training staff and the public to use the drug naloxone to help reverse overdoses. Public libraries have found allies in this work in community organizations including nonprofits and public health departments, and are often working together with these partners toward common goals to bring about collective impact.

Through their programming efforts in response to the opioid crisis, public libraries are also demonstrating the ability to support the Sustainable Development Goals (SDGs) identified by the United Nations (UN) as a call to action for the global community. These goals include ensuring healthy lives, equitable education and lifelong learning, and decent work and economic growth. Public libraries are actively supporting people in their efforts to improve their lives and the lives of those around them. It is important and valuable work, and truly necessary for a functioning society.

In 2021, a public library in Ontario, Canada established a branch in an affordable housing building. Using interviews with library and support workers who work in the building (n = 8) and an analysis of media that describes the partnership (n = 16), this chapter explores how their partnership may create social infrastructure for tenants. Social scientists have positioned strengthening social infrastructure, a community’s network of systems and spaces that facilitate social relationships, as an antidote to many of society’s most pressing social issues, such as social inequity. An understanding of this partnership, its purpose, and how it intends to serve neighborhood members provides insight into how public libraries and non-profit and community organizations together provide social infrastructure for those living in affordable housing. Strengthening a community’s social infrastructure may be a vital step toward building socially sustainable communities in the twenty-first century.

The library profession must embrace the idea that every job is a climate job, and confront the realities of the wider world through a lens of climate justice, as they prioritize relevant and responsive services and programs. The broad issue of sustainability has permeated the core of library services and is transforming the foundation upon which public libraries build their ideals.

By viewing every job as a climate job, libraries and library workers are true sustainability leaders. The triple bottom line (TBL) framework leads libraries into the realm of sustainable thinking, allowing what once felt overwhelming and unattainable to turn into something powerful and dynamic because of collective impact and the recognition that: local matters, working together matters, focusing on diversity matters, and helping all voices be heard matters. Libraries matter because we continue to work together toward meaningful change.

This chapter explores a unique library certification program centered on sustainability and the TBL framework that allows library workers from public, academic, and school libraries to shine a lens on climate justice and climate action work, through offering innovative programs, collections, and services that also use the United Nations (UN) Sustainable Development Goals (SDGs) as a guide toward making every job a climate job.

This reflective chapter examines recent trends in social work–public library partnerships. The chapter begins by framing interprofessional collaboration between social work and public libraries as a vehicle for the collective impact that can create lasting and sustainable change in communities. Next in the chapter is an overview of the current state of public libraries’ capacity to support individuals in crisis through community partnerships. Next is a description on how interprofessional collaboration can support public libraries in general and the importance of collaboration with social work more specifically. A presentation of the existing models of public library–social work partnerships and their impact on the role of public libraries in their communities follows, with a discussion of the services provided by public libraries, and how partnerships might change the nature of social work practice. Finally, the chapter concludes with a discussion of the barriers and challenges to these partnerships with an eye toward the future of such partnerships and developing their capacity to enhance the health and wellbeing of their patrons, and the safety and resilience of their cities and communities.

While public libraries are well-established as a place to borrow books and use reference materials, they are less recognized for the services and programs they offer to their local communities. These programs and services often directly or indirectly impact the health of patrons and the larger community.

While some public libraries offer programs that address patron health in collaboration with other health professionals, such as those at local universities, public health departments, and other health-related organizations, these collaborations are often informal, offered for an indefinite period of time, and rely on finite funding. While public health professionals and organizations are often overlooked in public library collaborations, they are a natural fit for collaboration.

As public libraries serve the needs of vital and often vulnerable members of our communities, it is important to build sustainable community partnerships when offering programs and services that impact patron health. This will not only identify organizations committed to improving the health of these populations and those that provide reliable resources; it will also streamline information and provide consistent information to identify safe and reliable resources on social media, the internet, and in the community.

This chapter serves as a reflective narrative which explores how public libraries and community organizations can collaborate, identifies anticipated challenges, and describes considerations and strategies for addressing these challenges. The ultimate goal is to identify how libraries can expand the depth and breadth of both library services and public health organizations to sustainably improve the health of the local community.

Persons living with dementia (PLWD) constitute a global epidemic of more than 50 million people around the world, and tens of millions more serve as their caregivers. Public libraries must learn to assist, support, and sustain those with dementia in their communities. The good news is that some of the most powerful non-pharmacological interventions for PLWD – healthy lifestyle choices, lifelong learning for mental stimulation, and the stimulation and support of social networks – all are embedded in public libraries’ core mission. Thus, library services for the underserved population of PLWD and their caregivers can make a huge collective impact toward sustainable communities, social justice, and strong institutions.

Libraries can provide this help through dementia-friendly customer service and through programming that both supports individuals and develops and strengthens social relationships. Libraries can further promote good health and well-being, both through information resources and with targeted older adult programming. We can simultaneously contribute to social justice, mitigating the stigma and the deleterious effects of dementia which can be worse within minority communities. The positive impact of library dementia services can even be magnified through collective impact when different institutions within a community work together toward dementia-friendly standards.

This reflective chapter details the operation of library services for PLWD and their caregivers, providing concrete examples of dementia-friendly customer service, collection development, information and reference services, and a wide variety of older adult programming. Together, these library dementia services can create a powerful and positive impact through lifelong learning, mental stimulation, and social connections.

According to the UN High Commission on Refugees, over 82 million people are currently displaced globally and of those nearly 25 million are refugees. Every community in the United States – urban, suburban, and rural – is shaped by newcomers seeking safety, opportunity, and self-improvement. Libraries are often the place that feels most welcoming to refugees and newcomers, making them well positioned to offer relevant and impactful programs and services to these communities. Using the International Federation of Library Associations’ (IFLA) conceptual rubric of sanctuary, storehouse, gateway, and bridge, my research explores a variety of programs and services deployed by libraries to address the needs of refugee and newcomer populations. Based on fieldwork in the United States, the Netherlands, and Germany, this chapter describes how libraries impact refugees and newcomers in decisive and meaningful ways. From informal gatherings to national government collaborations of digital content, libraries provide an array of compassionate, effective, scalable interventions for newcomers. Such interventions also positively impact the non-displaced communities in which they operate, fostering deeper connections between newcomers and their communities. Library services to refugees and newcomers provide a broad collective impact in the global crisis of displacement and belonging.