Table of contents
Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees
Ya-Ling Kao, Ching-Fu ChenThe demand for efficient and flexible workers is growing in the service industry, with the promise of enhanced revenue generation and customer retention. The purpose of this paper…
The impact of intellectual capital – knowledge management strategy fit on firm performance
Zhining Wang, Nianxin Wang, Jinwei Cao, Xinfeng YeThe purpose of this paper is to focus on the fit between intellectual capital (IC) and knowledge management (KM) strategy and its impacts on firm performance.
Why do firms adopt enterprise risk management (ERM)? Empirical evidence from France
Majid Jamal Khan, Dildar Hussain, Waqar MehmoodEnterprise risk management (ERM) is a risk management approach that calls for integrating all the organization-wide risks and takes a portfolio view point of managing…
Effects of trust and distrust on effort and budgetary slack: an experiment
Susana Gago-Rodríguez, David Naranjo-GilThe purpose of this paper is to evaluate whether trust and distrust in upper-level managers exert different influences on the budgetary proposals of middle managers. Such…
Social networks, vertical core competencies and sales management in Korea
Sven Horak, Katrin NihalaniThe purpose of this paper is to investigate the influence of informal Korean social networks (Yongo) on sales activities in Korea, by focussing in particular on required vertical…
Dispensing pleasantries? Responding to legitimacy and reputation in online medical marijuana marketing
Mark Washburn, Kenji KleinThe purpose of this paper is to develop theory regarding reputation and legitimacy signaling by organizations in contested emerging fields characterized by category ambiguity…
Failure processes of young manufacturing micro firms in Europe
Oliver Lukason, Erkki K. Laitinen, Arto SuvasThe purpose of this paper is to find out which different failure processes exist among the young manufacturing micro firms, and whether the representation of those processes…
Toward a typology of exit strategies
Xuanli Xie, Hao Ma, Xiaohui LuThe purpose of this paper is to advance a proactive perspective on business exit and develop a typology of exit strategies.
The transpiring journey of customer engagement research in marketing: A systematic review of the past decade
Jamid Ul Islam, Zillur RahmanTo understand how customer engagement has been researched in the last decade, the purpose of this paper is to provide a systematic review of customer engagement research in the…
A holistic fuzzy approach to create competitive advantage via quality management in services industry (case study: life-insurance services)
Jalil Vaziri, Mohammad Ali BeheshtiniaIn today’s highly competitive business environment, the main approach of all businesses is to optimally provide customers’ requirements and gain their satisfaction and trust. The…
Nostalgic marketing, perceived self-continuity, and consumer decisions
Ilyoung Ju, Jihye Kim, Mark Jaewon Chang, Susan BluckThe purpose of this paper is to examine the effects of nostalgic marketing on consumer decisions, including the relation of nostalgia to perceived self-continuity, brand attitude…
Determinants of managerial engagement in environmental responsibility in the public assembly facility sector
Matthew B. Walker, Steven Salaga, Haylee MercadoWhile cost savings and perceptual benefits have been discussed in the literature as catalysts for promoting environmental responsibility (ER) and green management among public…
ISSN:
0025-1747Online date, start – end:
1967Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Journal of Management History (Archive)Editor:
- Brandon Randolph-Seng (Editor-in-Chief)