Reference Services Review: Volume 17 Issue 1

May I Introduce You: Teaching Culturally Diverse End‐Users Through Everyday Information Seeking Experiences

Mary M. Huston

“A generational shift…is just now beginning to unfold” as libraries convert, individually and collectively, into online public access utilities. Adopting an online public access…

Proposition 48 and User Education for Athletes

Melba Jesudason

At the 1983 winter meeting of the National Collegiate Athletic Association (NCAA), Proposition 48 (P48) was enacted as an initial step in reforming the state of collegiate…

The Market Place: An Internal View of the Future of CD‐ROM— The Perspectives of the H. W. Wilson Company

Frank W. Miller, Deborah Voigt Loeding

The library marketplace for reference services is a rapidly changing environment. Various types of technologies have been introduced during the past twenty years to facilitate the…

Honoring Eugene O'Neill (1888–1953): A Centennial Review of Literature

Evelyn S. Meyer

When Eugene O'Neill died, theatre critic Brooks Atkinson said of him, “A giant writer has dropped off the earth….He shook up the drama as well as audiences and helped to transform…

Marketing Library and Information Services: An Annotated Guide to Recent Trends and Developments

O. Gene Norman

In the spring of 1982, I published an article in Reference Services Review on marketing libraries and information services. The article covered available literature on that topic…

Genealogical Sources for England and Wales

Anne Wuehler

Genealogical research is like solving a mystery: it helps if you are a mystery buff. In doing genealogical research, one recognizes the need to solve a problem, decides what might…

The Psychology of Adult Development and Aging: A Survey of Reference Sources

Karen Havill Bingham

The population of the United States is aging. Throughout most of the twentieth century, the older population of this country has grown far more rapidly than any other age group…

A Quick Guide to Finding United States Supreme Court Cases

Judith K. Ohles

“I need to find five Supreme Court cases dealing with civil rights between the years 1900–1950.” “Can you help me find information about Plessy vs. Ferguson?” These are just a few…

Periodical Indexing Ondisc: A Comparative Analysis of InfoTrac Use in Three Illinois Libraries

Charles Forrest, Karen Chapman, Joyce Wright

Optical discs are having a significant impact on information retrieval in libraries. They provide access to bibliographic and numeric data in an efficient manner, retrieving…