Reference Services Review: Volume 34 Issue 2
Reference and instructional services for libraries in the digital age
Table of contents
Do libraries matter?
Sarah Barbara Watstein, Eleanor MitchellThis editorial considers the question “do libraries matter?” from a variety of perspectives and angles.
Creating a composite of user behavior to inform decisions about new and existing library services
Matthew Bejune, Jane KinkusThis paper presents a method of data collection and analysis to inform decisions about when to offer human‐mediated library services.
The buzz and the reality: when the rubber hits the bibliographic services road in the University of California and what that means for the rest of us ...: Rethinking how we provide bibliographic services for the University of California
Sarah Barbara WatsteinThis paper aims to investigate the “buzz” about the University of California's Bibliographic Services Task Force report Rethinking How We Provide Bibliographic Services for the…
Collaborative reference work in the blogosphere
Jeffrey Pomerantz, Frederic StutzmanThis paper explores the use of blogs as a platform for providing reference service, and discusses Lyceum, an open source software project from ibiblio.org, for this purpose.
Visual information literacy via visual means: three heuristics
Benjamin R. HarrisThis paper offers definitions and application scenarios for three interdisciplinary heuristics designed to encourage a more holistic view of texts with the objective of raising…
Focus group interviewing in the library literature: A selective annotated bibliography 1996‐2005
Graham R. WaldenFocus group interviewing, an important social science research methodology dating to the 1920s, is currently experiencing renewed popularity worldwide. This paper aims to review…
Evolving a new model: the information commons
Mary Ellen SpencerThe article aims to provide a historical context for the information commons model in college and university libraries, reviewing trends in reference services, user expectations…
Reference services in the commons environment
Diane Dallis, Carolyn WaltersThis paper describes the services offered in an information commons that primarily serves undergraduate students at a large research university. This paper provides background…
Information commons at Brigham Young University: past, present, and future
Michael J. Whitchurch, C. Jeffrey Belliston, William BaerThe purpose of this paper is to show that the idea and implementation of information commons' is becoming more prevalent in the academic library community. Many of these have been…
The information commons as a collaborative workspace
Chuck MalenfantThe purpose of this paper is to contribute to the evolving concept of “Information Commons” through the documentation of one library's renovation and the comparison of that…
Evaluating public opinion polls: designing a model for library instruction
Stephen WoodsThe purpose of this paper is to design and describe a model of instruction for librarians to effectively teach evaluation skills for public opinion polls.
A tool for all places: a web‐based reference statistics system
Michael M. SmithThis paper aims to provide a report of the results of an automated system that was developed and implemented for the collection of reference statistics, and to evaluate the system…
The Salton Sea: a selective annotated bibliography
William PayneThe purpose of this paper is to provide a selective bibliography for reference librarians with sources they can use for helping patrons researching the Salton Sea.
ISSN:
0090-7324Online date, start – end:
1973Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Sarah Barbara Watstein