Reference Services Review: Volume 41 Issue 2

Academic library participation in recruitment and retention initiatives

The purpose of this study is to determine the extent to which academic libraries participate in and assess initiatives to increase or maintain student enrollment levels at…

Recruiting parents, retaining families

The purpose of this paper is to share St John Fisher College Library's marketing approach to recruiting and retention of parents within the higher education community.

Academic libraries, institutional missions, and new student recruitment: a case study

Academic institutions struggle to differentiate themselves in the eyes of prospective students. Schools use their institutional missions to communicate their unique purposes and…

Bridging the information literacy gap: library participation in summer transition programs

With Complete College America and renewed interest in performance‐based funding models for higher education, colleges are focused on improving retention, progression and…

Mind the gap: academic library outreach and EOP

This article aims to describe the many ways academic library outreach practices are evolving through online formats. It underscores the implications of moving communications and…

Staffing trends in college and university libraries

The paper aims to discern, document, and analyze current staffing trends in college and university libraries.

Library and university governance: partners in student success

This paper's aim is to examine the value of library participation in institutional governance in the implementation of a comprehensive model for student success at a research…

Libraries and student persistence at southern colleges and universities

The aim of this paper is to determine whether or how academic libraries affect student achievement.

The American Community Survey: practical considerations for researchers

This paper seeks to provide researchers and librarians with an overview of the US Census Bureau's American Community Survey (ACS), with a specific focus on practical issues that…

Evaluating reference data accuracy: a mixed methods study

Reference data collection tools facilitate the collection of in‐depth data about reference interactions. Since this information may influence decisions, library managers should…

Faculty‐librarian collaboration in improving information literacy of educational opportunity program students

This study aims to examine the instruction of basic information literacy (IL) skills taught to the socio‐economically disadvantaged students in the Educational Opportunity Program…

Preparing graduate students for graduate‐level study and research

This paper aims to describe a graduate level course in information research for thesis‐based Master's degree students in the College of Agriculture, Food, and Environmental…

Fugitive filing: ready reference technologies as cultural artifacts

This paper seeks to position ready reference technologies as cultural artifacts that have meaning and value beyond pure functionality as a reference tool. The case study aims to…

Assessing state government financial transparency websites

This study aims to examine the content of, and the extent to which, the 50 state governments make online spending data available to citizens. Additionally, it seeks to analyze the…

Guest editorial

The library’s role in recruitment and retention