Reference Services Review: Volume 41 Issue 4
Reference and instructional services for libraries in the digital age
Table of contents
Open source assessment of academic library patron satisfaction
Katelyn AngellWhile academic libraries have often purchased proprietary software to assess patron satisfaction, the open source movement has generated high-quality software available free of…
Hospitality management: a guide to key reference works
Tim BottorffThis paper aims to provide an overview of the field of hospitality management and a guide to the major books, databases, web sites, and other resources that comprise a quality…
Assessing a web library program for information literacy learning
Rafael Bravo, Laura Lucia, Maria J. MartinMain goal in this paper is to show the experience of a web-based program in information literacy from different perspectives: students, teachers and librarians. The study focuses…
Users and citation management tools: use and support
Jenny EmanuelAs the number of citation management tools including Refworks and EndNote increased in recent years, academic libraries struggle to remain on top of new developments and support…
Assessing information literacy among German psychology students
Nikolas Leichner, Johannes Peter, Anne-Kathrin Mayer, Günter Krampen– This paper aims to report on the development of an information literacy test for German psychology students.
Library instruction and information literacy 2012
Anna Marie Johnson, Claudene Sproles, Robert Detmering– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.
ISSN:
0090-7324Online date, start – end:
1973Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Sarah Barbara Watstein