Reference Services Review: Volume 42 Issue 1

Research consultation effectiveness for freshman and senior undergraduate students

The aim of this paper is to compare the effectiveness of library research consultations for freshmen and senior undergraduate students, to determine if freshmen or seniors benefit…

Evaluating an instruction program with various assessment measures

The aim of this paper is to demonstrate how the author's library was able to enhance the collaborative learning and teaching environment, with secondary goals to improve teaching…

Text a librarian: a look from the user perspective

The aim of this paper is to provide an in-depth examination of the use and non-use of text reference service among library users, seeking to evaluate the service from library…

Promoting lifelong learning through government document information literacy: Curriculum and learning assessment in the Government Document Information Literacy Program (GDILP) at Washington State University

The aim of this paper is to report on the development and assessment of a government document information literacy curriculum by librarians at Washington State University. The…

Citation searching for tenure and promotion: an overview of issues and tools

While the primary importance of citation searching continues to be connecting researchers to highly-related literature, additional uses for the data have developed. For example…

Information behaviour of humanities PhDs on an information literacy course

The aim of this paper is to examine whether an information literacy course/module is an appropriate intervention during the initial months of a humanities PhD, and if there is…

Academic business librarians' assistance to community entrepreneurs

The purpose of this paper was to examine on a national scale how academic business librarians are working with community organizations and other libraries to assist local…

Retaining students by embedding librarians into undergraduate research experiences

– The purpose of this paper is to identify an important area for librarians to positively impact student retention.

Assessment and change leadership in an academic library department: a case study

The purpose of this paper is to report an academic library's efforts to introduce course-integrated assessment into its library instruction program. Applying a leadership change…

Support your staff employees: they support the academy

The aim of this paper was to serve both as an informational tool identifying library services and resources and as a mechanism to gather input from campus staff to inform outreach…

Acknowledgement of ad hoc reviewers

Information Literacy Competency Standards for Higher Education redux

2013 Awards for Excellence