Reference Services Review: Volume 45 Issue 1

Editorial

Sarah Barbara Watstein, Eleanor Mitchell

Beyond awareness: improving outreach and marketing through user surveys

Darcy Del Bosque, Rosan Mitola, Susie Skarl, Shelley Heaton

The purpose of this paper is to investigate the awareness of library research services, the top desires for new services and overall satisfaction of undergraduate students to plan…

A qualitative investigation of patrons’ experiences with academic library research consultations

Emily Rogers, Howard S. Carrier

This paper aims to report the findings of a qualitative investigation of student patrons’ experiences with research consultations provided by reference librarians at a…

Research Plus™ mobile app: information literacy “On the Go”

Kimberly Mullins

This paper aims to describe a case study illustrating the systematic approach librarians used to develop of an information literacy mobile application (app) prototype that aids…

The new Framework: a truth-less construction just waiting to be scrapped?

Nathan Aaron Rinne

Now that the new Association of College and Research Libraries (ACRL) Framework for Information Literacy for Higher Education has replaced the Information Literacy Competency…

Evernote in the research consultation: a feasibility study

Justin Kani

The purpose of this paper is to examine the feasibility of using the Evernote note-taking application in research consultation as a way to respond to the challenges of doing…

Communal and student-centered: Teaching information creation as a process with mobile technologies

Conrad M. Woxland, Dory Cochran, Erin L. Davis, Kacy Lundstrom

This paper aims to investigate how teaching information creation as a process in a decentralized library classroom impacts student learning and engagement.

Mining writing center data for information literacy practices

Stephanie J. Graves, Kathy Christie Anders, Valerie M. Balester

The study aims to explore collaborations between writing centers and libraries which create opportunities for providing information literacy intervention for students doing…

Teaching with the Framework: a Cephalonian approach

David A. Hurley, Robin Potter

This paper aims to provide academic instruction librarians with a model for integrating concepts from the Association of College and Research Libraries (ACRL) Framework into…

Deploying a WordPress-based learning object repository to scale up instruction and effect a culture of sharing

J. Lindsay O’Neill

The purpose of this paper is to describe an academic library’s successful implementation of a WordPress-based learning object repository (LOR) that facilitates widespread sharing…