International Journal of Sociology and Social Policy: Volume 44 Issue 3/4

Guest editorial: Setting the scene for street-level bureaucracy in different Souths: opportunities and challenges in context-based approaches

Daniela Leonardi, Rebecca Paraciani, Dario Raspanti

Street-level netocracy: rules, discretion and professionalism in a network-based intervention

Barbara Da Roit, Maurizio Busacca

The paper aims to analyse the meaning and extension of discretionary power of social service professionals within network-based interventions.

Changing context, changing work? Comparing rural and urban contexts in social services provision in Italy

Susanna Pagiotti

The study compares the social services functioning in two local contexts, one urban and one rural, in the same Italian region, to understand how contextual features affect…

Refer rather than treat: coping with uncertainty in municipal primary care clinics in India

Radhika Gore

The institutional conditions of primary care provision remain understudied in low- and middle-income countries. This study analyzes how primary care doctors cope with medical…

Institutional and organisational influence on mental health management in Spanish and Italian primary care

Roberto Giosa

This study aims to investigate how institutional and organisational factors affect case management of patients with mental disorders by GPs in Italy and Spain. The paper…

Street-level bureaucrats in the professional context of primary care social services in Spain

Sergio Sánchez-Castiñeira

This study aims to identify the street-level approaches of professional workers in complex public social service organisations when attending to social assistance claimants.

Protecting vulnerability. An international comparison of social workers as street-level bureaucrats during the COVID-19 lockdown

Lluis Francesc Peris Cancio, Maria Alexandra Monteiro Mustafá

The purpose of this article’s research was threefold. Firstly, it aimed to investigate how social services professionals coped during the pandemic period by comparing their…

Street-level quasi-bureaucracy and professional discretion: how transformational leadership and public service motivation influence village health volunteers' professional discretion

Achakorn Wongpreedee, Tatchalerm Sudhipongpracha

Village health volunteers are community health volunteers in Thailand that have helped the government deliver public health services for many years, particularly during the…