Table of contents - Special Issue: Product‐service modes of working‐operations management implications
Guest Editors: Adrian Wilkinson, Andy Dainty, Andy Neely
Manufacturing, service, and their integration: some history and theory
Roger W. SchmennerThe purpose of this paper is to explain why the historical integration of manufacturing with service was quickly seen as advantageous in some circumstances, but not so in others.
Service, services and products: rethinking operations strategy
Martin Spring, Luis AraujoThis paper proposes a new approach to operations and supply strategy in the light of recent developments in the analysis of the respective roles of products and services in…
The PSO triangle: designing product, service and organisation to create value
Kulwant S. Pawar, Ahmad Beltagui, Johann C.K.H. RiedelThe purpose of this paper is to advance the understanding of product‐service systems (PSS). It uses a multiple method approach to analyse literature and cases and synthesise a…
Towards an operations strategy for product‐centric servitization
Tim Baines, Howard Lightfoot, Joe Peppard, Mark Johnson, Ashutosh Tiwari, Essam Shehab, Morgan SwinkThis paper aims to present a framework that will help manufacturing firms to configure their internal production and support operations to enable effective and efficient delivery…
Integrating products and services through life: an aerospace experience
Stewart Johnstone, Andrew Dainty, Adrian WilkinsonThe purpose of this paper is to explore the evolution of “product‐service” (P‐S) strategies in the aerospace sector. Despite the widespread perception that aerospace organisations…
Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers
Saara A. Brax, Katrin JonssonThis paper analyzes two manufacturing firms entering condition based maintenance business reveals the complex nature of establishing integrated solutions. Existing literature on…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen