Office Technology and People: Volume 2 Issue 2

THE INVASION OF THE MIND: A WORST POSSIBLE SCENARIO FOR THE OFFICE OF THE FUTURE

Ian I. Mitroff

The very first issue of this journal struck an important and vibrant chord. It contained a series of “statements of concern” by a number of the members of the editorial board…

COMMENTS ON “THE INVASION OF THE MIND” BY I.I. MITROFF

Paul A. Strassmann

The central statement of Mitroff's article is that “… a Faustian bargain is indeed involved in obtaining the positive benefits of office technology.” Mitroff says that “… the…

COMMENTS ON “THE INVASION OF THE MIND” BY I.I. MITROFF

Ida R. Hoos

Mitroff's proposal that we exercise all our wits and not just half of them, i.e. the portion presumed to reside in the left hemisphere of the brain, is indisputable. One would…

COMMENTS ON “THE INVASION OF THE MIND” BY I.I. MITROFF

E. Burton Swanson

In their well‐known classic article, Mason and Mitroff proposed that individual psychological type be recognized as an information system (IS) variable of fundamental importance…

REPLY TO COMMENTS ON “THE INVASION OF THE MIND”

Ian I. Mitroff

Having been trained in both engineering and philosophy, I am extremely sensitive to the use of words. I choose words as a result very carefully. One of the key words in my article…

USER NEEDS WORKSHOPS: A NEW APPROACH TO ANTICIPATING USER NEEDS FOR ADVANCED OFFICE SYSTEMS

Robert Johansen, Ellen Baker

User needs or requirements analysis is a subject about which intelligent people are beginning to admit their ignorance. An approach to this thorny problem is proposed, along with…

SOCIOTECHNICAL CHANGE AND PERCEIVED WORK SITUATIONS: SOME CONCEPTUAL PROPOSITIONS AND AN EMPIRICAL INVESTIGATION IN DIFFERENT OFFICE SETTINGS

Joerg Sydow

Increasingly office work is subject to sociotechnical change. The layout and the results of an empirical study are presented; this study is particularly concerned with the micro…

PROCEDURES AND PROBLEMS IN THE OFFICE

Lucy Suchman, Eleanor Wynn

Clerical workers in an office scheduled for the installation of an office information system were interviewed regarding the social and technical organization of their work. The…

THE EMERGING KEY ROLE OF WHITE‐COLLAR COMPUTER WORKERS VIS‐A‐VIS ORGANIZED LABOR

Theodor D. Sterling

Computer‐based automation may be decisive in making an enterprise strike resistant. As a consequence it is in a union's interest to include as many as possible data processing and…