Facilities: Volume 40 Issue 3/4

The mediation effects of finance on the relationship between service quality and performance of hospital facilities management services

Daniel Amos, Cheong Peng Au-Yong, Zairul Nisham Musa

With rising health-care costs and the financial constraints in most developing countries, prioritization of needs have become an issue of strategic importance in public hospitals…

Soft system methodology for maintenance and treatment budgeting for public-rented flats

Putri Arumsari, Hendrik Sulistio

Public-rented flats in Jakarta Province operated by the Management Unit of Public-Rented Flats (MUPRF) experienced budget cuts for the maintenance and treatment activities during…

Building information modeling to support facilities management of large capital projects: a critical review

Kofi Asabere Bediako Asare, Rui Liu, Chimay J. Anumba

This paper aims to present a review of research developments relating to the application of building information modeling (BIM) to facilities management (FM). It sheds light on…

User satisfaction with outsourced facility management (FM) services in multi-tenanted shopping malls in Ghana

Oliver Tannor, Elvis Attakora-Amaniampong, Williams Miller Appau

This study aims to assess the satisfaction of users with outsourced facility management (FM) services in multi-tenant shopping malls (SMs) in Accra, Ghana.

Effect of wall covering materials on the perception of cafe environments

Büşra Coşgun, Kemal Yıldırım, Mehmet Lutfi Hidayetoglu

This study aims to determine the effects of wall covering materials (wood, concrete and metal) used indoors on participants’ perceptual evaluations. The differences among…

The impact of an urban facilities management summer school on the participants

Dave Collins, Coline Senior, Mina Jowkar, Alenka Temeljotov Salaj, Agnar Johansen

The purpose of this paper is to investigate how an Urban Facilities Management (Urban FM) focused summer school in Norway in 2019 impacted knowledge creation, as well as the host…

A framework for facilities management supply chain performance evaluation: case study of hotel buildings

Fathima Nishara Abdeen, Yasangika Gayani Sandanayake, Thanuja Ramachandra

The performance of the facilities management supply chain (FMSC) in the hotel sector is challenged by the diverse nature of parties involved, their relationships and the flows of…

Integrating inspection management (IM) in piping system of petroleum industry in Iran

Nima Amani

This paper aims to report on the findings from a research project, incorporated by Iran’s Ministry of Petroleum, investigating the integration of inspection management with…