Table of contents
Applying gap analysis in the health service to inform the service improvement agenda
Rhian SilvestroThe need to better understand patient priorities in order to provide higher levels of patient care is an ongoing challenge for managers across the UK NHS. Indeed, the failure of…
Development of the instrument IMAQE‐Food to measure effectiveness of quality management
M. van der Spiegel, P.A. Luning, G.W. Ziggers, W.M.F. JongenManufacturers use several quality assurance systems to assure quality. However, their effectiveness cannot be assessed because an instrument does not exist. This article is based…
Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context
Dinesh Seth, Deepak TripathiTo study the strategic implications of TQM and TPM in an Indian manufacturing set‐up and to detail literature reviews to highlight gap areas. To examine the relationship between…
A quality management model based on the “deep quality concept”
Alira Srdoc, Alojzij Sluga, Ivan BratkoAccording to many authors, differences in firm performances are increasingly attributed to tacit knowledge that cannot easily be transmitted or imitated. On the other hand…
Numerical analysis of reliability and availability of the serial processes in butter‐oil processing plant
Pawan Gupta, Arvind Kumar Lal, Rajendra Kumar Sharma, Jai SinghProposes a method to compute reliability and long‐run availability of the main parts of the butter‐oil (melted butter) manufacturing plant. This manufacturing plant consists of…
Strategic value of reliability and maintainability management
Christian N. MaduThis paper aims to examine the strategic value of reliability and maintainability management in achieving competitiveness and customer satisfaction. It looks into performance…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony