Table of contents
Inc. Be Nimble
Pamela GoettRead enough management books, listen to enough gurus, and you'd think there's no way any company is going to survive too far into the next millennium. The world's just moving so…
SHORT TAKES
They call him the Intimidator: a manager who browbeats his employees, frightens his peers, stifles his department's creativity. His colleague, the Withholder, omits essential…
CLIPPINGS
A recurring theme in several of the high‐performing organizations we have visited in recent years has been the latitude given frontline employees to fire customers.
Practical Strategist: Questions Count More Than Answers
Dan SimpsonSomewhere along the way, the words “strategy” and “forecast” got confused. At its roots, strategy development is about good conversation—and, unless you're returning a call from…
Theory in Action: The Citibank Private Bank's Portfolio Balancing Act
William A. Brindley, Michael J. BearWhile downsizing was the rage in the first part of this decade, it is becoming increasingly clear that in the 21st century companies won't be able to cut their way to…
Communication: Say What You Mean, Mean What You Say
Mary LippittA charismatic executive of a national retailer went to each company site last year and announced a new corporate strategy to employees: “Empower, free, and serve.” Not…
USED CARS, NEW STRATEGIES
Meryl DavidsStart‐up Driver's Mart applies the latest management ideas to a much maligned business.
TURNING TRASH INTO PROFIT
Ken CottrillMore companies discover that recycling and reusing discarded assets, from sawdust to old machinery, can save tens of millions of dollars.
HFS AND CUC: PERFECT TOGETHER?
Todd PitockTwo consumer services firms unite to create a company whose biggest assets are information and affiliations.
THE AMBIDEXTROUS ORGANIZATION
How can an executive both optimize a mature business and encourage innovation? It's not easy, as Michael L. Tushman told JBS, but it can be done.
OUTSOURCING:: THE NEW PARTNERSHIP
JoAnn GrecoCompanies are no longer simply contracting out the scutwork. And the more they outsource, the stronger their ties to their vendors.
Stack Attack: Future Strategy
Bristol VossPeople who are in a constant state of readiness usually end up diagnosed with some sort of clinical disorder, dubbed anxiety, paranoia, manic psychosis, or whatever. Yet for…
The Last Word: Innovate or Die
If necessity is the mother of invention, what's a company that's fat with profits and smug with success to do? The answer, many strategists suggest, is to act as if your business…
ISSN:
0275-6668Renamed from:
Business Strategy SeriesOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Nanci Healy