Journal of European Industrial Training: Volume 25 Issue 6

Assessing the role and efficacy of communication strategies in times of crisis

Claire Evans, Geraldine O’Malley Hammersley, Maxine Robertson

This paper explores the impact of communication strategies on shaping employee involvement at Rover’s Longbridge plant, between 1997 and 1999. At this time, the firm was…

Human resource management – a survey of practices within family and non‐family firms

Renee S. Reid, John S. Adams

Much of the literature relating to human resource management (HRM) has attempted to demonstrate that the “Human resource” is the most valued asset in a company. Large companies…

Customer satisfaction with training programs

Martin Mulder

In this contribution, a model of evaluation of customer satisfaction about training programs is described. The model is developed and implemented for an association of training…

Apprenticeship training in Ireland: from time‐served to standards based; potential and limitations for the construction industry

Len O’Connor, Noel Harvey

Craft apprenticeship in Ireland has been traditionally of the time‐served type, in which the attainment of pre‐determined standards of competence and knowledge was not mandatory…