Journal of Organizational Change Management: Volume 34 Issue 7

Relationship of emotional intelligence with cultural intelligence and change readiness of Indian managers in the service sector

Tanu Sharma, Sandeep Singh

The purpose of this paper is to establish the relationship of emotional intelligence with the cultural quotient (CQ) and change readiness of Indian managers in the service sector.

The nexus of aging in family businesses: Decision-making models on preferring a suitable successor

Cagri Bulut, Serpil Kahraman, Emir Ozeren, Sobia Nasir

The purpose of this paper is to elaborate on the preferences of parent founders within family businesses in selecting a suitable successor with the increase in life expectancy.

Patients’ assessment of medical services quality – a determinant of changes in medical entity management on the example of Poland

Katarzyna Dorota Hampel

The article’s primary goal is to identify areas requiring improvement in the activities of healthcare entities, suggest directions for future changes, and indicate the strengths…

How Mercedes-Benz addresses digital transformation using Holacracy

Malte Ackermann, Sabrina Schell, Susanne Kopp

Firms are challenged by digital transformation, as their organizational design is not up to par. Mercedes-Benz.io, a 100% subsidiary of Mercedes-Benz AG Daimler group, employs…

The development of k-worker's task performance: an empirical research based on the Chinese context

Xiaoli Che, A. Fakhrorazi, Wei-Kit Loke, Swarmilah Hariani, Qinyuan Chen

This study examines the effect of knowledge workers' (k-workers') leader-member exchange (LMX) on task performance and the mediation effect of affective commitment and…