Table of contents
Customer dominant value formation in service
Kristina Heinonen, Tore Strandvik, Päivi VoimaThe purpose of this paper is to extend current discussions of value creation and propose a customer dominant value perspective. The point of origin in a customer‐dominant…
Chasing value offerings through green supply chain innovation
Jesper Kronborg Jensen, Kristin Balslev Munksgaard, Jan Stentoft ArlbjørnThe need for innovations to achieve economically viable and green supply chains has been illuminated in recent literature. Closed‐loop supply chains are part of green supply chain…
Making the case for “techno‐change alignment”: A processual approach for understanding technology‐enabled organisational change
Colm Fearon, Sharon Manship, Heather McLaughlin, Stephen JacksonThe purpose of this paper is to develop “techno‐change alignment” as an approach for evaluating the effectiveness of large‐scale technology‐enabled organisational change, commonly…
A folk theory of meetings – and beyond
Ib RavnDespite widespread frustration with meetings in organizations, they receive very little attention from academics. The purpose of this paper is to shed conceptual light on meetings…
Evidence of lean: a review of international peer‐reviewed journal articles
Jan Stentoft Arlbjørn, Per Vagn FreytagThe purpose of this paper is to examine how “lean” is viewed in academic literature and how it is operationalised. The paper also examines how evidence of lean is accounted for in…
A multi‐layer matrix model of sustainable tourism: Process, measurement areas, gap and reconnection analyses
Carmen Padin, Göran SvenssonThe objective of this paper is to describe a multi‐layer matrix model of sustainable tourism.
ISSN:
0955-534XOnline date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Goran Svensson