The International Journal of Logistics Management: Volume 11 Issue 2

Unlocking the Supply Chain to Build Competitive Advantage

Brian Walker, David Bovet, Joseph Martha

Customer demands on manufacturers and retailers are increasing relentlessly. Spurred by the Internet's “click it and get it” value proposition, a growing number of consumers and…

Demand Satisfaction Communities: New Operational Relationships in the Information Age

Fred Hewitt

The recent emergence of new organizational forms, for which the term demand satisfaction communities (DSC) is proposed, raises the question as to whether supply chain management…

Using Agency Theory to Design Successful Outsourcing Relationships

Mary S. Logan

Outsourcing affects thousands of companies and employees every year. Recent studies indicate that 85 per cent of all companies outsource at least one function generating billions…

Strategy and Relationships: Defining the Interface in Supply Chain Contexts

Helen Peck, Uta Jüttner

The emergence of the network organization is a phenomenon that has given rise to much comment and analysis. These virtual organizations are characterized by a confederation of…

Supplier Base Management: Experiences from the UK and Germany

Fred Lemke, Keith Goffin, Marek Szwejczewski, Rolf Pfeiffer, Bertram Lohmüller

Streamlining the supplier base is a common approach in many US and UK manufacturing companies. However, is this approach being adopted in Germany as fast as it has in the UK? This…

Process Reengineering in Port Operations: A Case Study

Seung‐Kuk Paik, Prabir K. Bagchi

In the age of globalization, seaports play a vital role in connecting national supply chains to the global marketplace. Improving port operations has become a priority for many…

Logistics Value: Definition, Process and Measurement

Stephen M. Rutner, C. John Langley

Most logistics professionals and academics agree that logistics is an essential function within business. Furthermore, there has been a trend over the last few years to consider…

Retail Grocery Logistics in the UK

John Fernie, Frances Pfab, Clive Marchant

There has been a logistics transformation in British grocery retailing during the last 30 years. Initially, the transformation was revolutionary as retailers gained control over…