The International Journal of Logistics Management: Volume 21 Issue 2

A framework of supply chain orientation

Terry L. Esper, C. Clifford Defee, John T. Mentzer

The concept of supply chain orientation (SCO) has been described in multiple ways in previous research. The purpose of this paper is to integrate previous descriptions and further…

Changing perspective of capabilities in the dynamic supply chain era

C. Clifford Defee, Brian S. Fugate

A review of the literature reveals that previous research on capabilities has been limited to static capabilities and have largely been firm‐centric, which neglect today's…

Owner operators: employing a segmentation approach to improve retention

G. Stephen Taylor, Michael S. Garver, Zachary Williams

Owner operators are an important group of truck drivers, yet have been the subject of very little academic research. Specifically, no research has explored retention issues among…

Changing chains: Three case studies of the change management needed to reconfigure European supply chains

Remko van Hoek, Mark Johnson, Janet Godsell, Andy Birtwistle

Many supply chain reconfiguration programs are launched each year. Despite a wealth of knowledge existing in the general management domain, there has been little work within the…

Mitigation of supply chain relational risk caused by cultural differences between China and the West

Fu Jia, Christine Rutherford

This paper aims to add a cultural‐relational dimension to the supply chain risk management (SCRM) literature.

Technology acceptance and satisfaction with logistics services

Carol C. Bienstock, Marla B. Royne

The purpose of this paper is to use the technology acceptance model (TAM) from the information technology (IT) literature to investigate the relationships among technology use and…

Teaching supply chain and logistics management through commercial software

Donald Sweeney, James Campbell, Ray Mundy

The purpose of this paper is to describe the development and teaching of graduate courses providing in‐depth experiential learning employing commercial supply chain management…

Efficiency versus value maximisation in co‐manufacturing relationships

Lynette J. Ryals, Andrew S. Humphries

This paper examines two co‐manufacturing relationships, which were efficient with the aim of understanding why they were not value maximising.