The International Journal of Logistics Management: Volume 9 Issue 2

Supply Chain Management: Implementation Issues and Research Opportunities

Douglas M. Lambert, Martha C. Cooper, Janus D. Pagh

In 1998, the Council of Logistics Management modified its definition of logistics to indicate that logistics is a subset of supply chain management and that the two terms are not…

An Empirical Comparison of Anticipatory and Response‐Based Supply Chain Strategies

David J. Closs, Anthony S. Roath, Thomas J. Goldsby, James A. Eckert, Stephen M. Swartz

This paper reports simulation research that empirically investigates and compares supply chain performance under varying conditions of information exchange and demand uncertainty…

The Impact of Modular Production on the Dynamics of Supply Chains

Remko I. van Hoek, Harm A.M. Weken

The principle of modular production has been applied internally by companies since the 1960's. Innovative companies in various industries are now experimenting with application of…

Supplier‐Customer Relationships and Company Performance

Gwyn Groves, Vassilios Valsamakis

This paper describes preliminary research into the effect of different approaches to supply chain management on manufacturing company performance. Three generic models were…

The Importance of Logistics Efficiency to Customer Service and Firm Performance

Michael Tracey

Logistics is considered to have a significant impact on a manufacturing organization's performance. This research utilizes a pilot study, a large‐scale survey of manufacturing…

Managing Inflexible Supply Chains

Gareth P. Jenkins, Derek S. Wright

Logistics managers are faced with greater customer volatility, higher customer service expectations and pressure to reduce costs. If these conflicting pressures are to be…

Logistics Service Management: Opportunities for Differentiation

Daniëlle J.M. van der Veeken, Werner G.M.M. Rutten

In this article a model is described, which enables differentiation of the logistics service that a company offers to its customers. Differentiating this service is essential for…

Customer Driven Marketing in the Transportation/Logistics Industry

Robert P. Neuschel, Dawn M. Russell

Since deregulation of the airlines in 1978, and rail and truck in 1980, the transportation/logistics Industry has undergone significant changes. The trend has been one of improved…