Table of contents
Employee induction in licensed retail organisations
Conrad Lashley, Warwick BestThe process whereby new recruits are brought into the firm is an important element of human resource management practice. If done well, it can help to retain the new employee and…
Evaluating the return from management development programmes: individual returns versus organizational benefits
Debra Adams, Catherine WaddleReviews the work published over the last ten years on the subject of the evaluation of individual and organizational learning. The emerging arguments are based on the proposition…
Virtual tutoring in hospitality – a “learnt system” of professional practice
Joseph BrayThis paper reflects on the experiences gained through developing a partnership with the International Management Centres Association to deliver action learning programmes in a…
Space revenue and valuation models in retailing and hotels
Paul Mitchell, Hadyn IngramConsiders a number of analytical theoretical frameworks used in retailing to assess space, benchmark performance and determine property market value. Compares the nature of the…
The use of enchantment in wine and dining
Leif AuneThis article is about wine, dining and enchantment. The purpose is to show how the wine and food‐service industries use theories of enchantment to sell their products in a…
Tourism policy implementation in mainland China: an enterprise perspective
Qiu Hanqin Zhang, King Chong, C.L. JenkinsExamines tourism policy implementation in Chinese tourism enterprises. In general, all tourism enterprises indicated that economic‐oriented tourism policies implemented promoted…
General manager turnover and root causes
Kemal BirdirThis study was conducted to examine hotel and holiday village general managers’ (GMs’) turnover and to identify root causes of GM turnover. GMs who were serving five‐star hotels…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus