International Journal of Contemporary Hospitality Management: Volume 16 Issue 4

Plan to do it right: and plan for recovery

This paper presents research results and implications in the literature for the last 15 years, and suggests guidelines on how to make the best use of the information to develop…

How emotional intelligence can improve management performance

This paper describes the research conducted in relating the emotional competencies of individual general managers to the key performance outputs under their direct control. The…

Activating learning through the lifetime navigator: a tool for reflection

This paper emphasizes the importance of learning in the workplace through reflecting after action, as in Kolb's experiential learning cycle. One of the most effective ways of…

Balancing the demands of school and work: stress and employed hospitality students

Stress can be viewed as a positive or negative experience in the lives and performance of today's college students. This study examined exposure to stressors among…

Examining the possible causes of business failure in British public houses

The aim of this study is to identify some of the reasons for the failure of firms, particularly within the licensed trade, so as to offer some advice to assist practitioners. This…

Hospitality ethics curriculum: an industry perspective

In curriculum design, it is important to solicit the industry's views to ensure its relevancy to industry needs. Therefore, this study conducted a questionnaire survey with 308…

Improving logistics operations across the food industry supply chain

This paper explores ways of improving logistics and distribution supply chains within the food retail industry. It includes the concepts of logistics and supply chain as well as…

Towards an alternative tourism for Jamaica

This paper examines some of the trends, issues and challenges associated with tourism development in Jamaica. It argues that for the tourism product to be more competitive, there…

Value‐based Human Resource Strategy

Sex and Tourism: Journeys of Romance, Love and Lust