International Journal of Contemporary Hospitality Management: Volume 18 Issue 2

Approaches to HRM in the Barbados hotel industry

Philmore Alleyne, Liz Doherty, Dion Greenidge

The purpose of this paper is to measure the extent of the adoption of human resource management (HRM), the existence of a formal HR strategy, and the development of the HR…

The magic of price‐ending choices in European restaurants: a comparative study

Hsin‐Hui “Sunny” Hu, H.G. Parsa, Jin Lin Zhao

The aim of this paper is to understand the price‐ending strategies in European restaurants and make practical suggestions to the managers.

Competencies for a career in the hospitality industry: an Indian perspective

Vinnie Jauhari

The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India.

The different roles of corporate and unit level human resources managers in the hospitality industry

Steffen Raub, Lorena Alvarez, Rahul Khanna

The purpose of this research is to analyze differences between the roles of HR managers at the corporate and unit level in the specific context of the hospitality industry.

Measures of marketing performance: a comparative study from Spain

Rossano Eusebio, Joan Llonch Andreu, M. Pilar López Belbeze

Despite the importance of assessing business performance, there is limited research on the ways of measuring marketing effectiveness. Aims to redress this issue.

The internet practices of hotel companies: an analysis from Greece

Costas Zafiropoulos, Vasiliki Vrana, Dimitrios Paschaloudis

The purpose of this paper is to identify and evaluate the practices hoteliers use to design their hotel web sites. It argues that hoteliers provide groups of relative information…

Tea and hospitality: more than a cuppa

Lee Jolliffe

The purpose of this paper is to show how tea relates to hospitality in both the home and commercial contexts. Tea, when taken out of the home situation, represents a service…

Editorial

Richard Teare