Table of contents
The impact of strategic behaviours on hotel performance
Enrique Claver‐Cortés, José F. Molina‐Azorín, Jorge Pereira‐MolinerThis study has a twofold purpose: to identify the competitive strategies and advantages of hotels located in the province of Alicante (Spain); and to inform hotel managers about…
Customer profile of the “carryout” segment for restaurants
David C. BojanicThe purpose of the paper is to identify the customer profile for the “carryout” segment at all types of restaurants.
Occupational stress in the chef profession
R. Murray‐Gibbons, C. GibbonsThe purpose of this paper is to consider the occupational stress experienced by chefs and the moderating influence of coping behaviour and locus of control on stress outcomes.
Menu engineering and activity‐based costing – can they work together in a restaurant?
Carola Raab, Karl MayerThis research paper aims to examine whether using menu engineering (ME) together with activity‐based costing (ABC) for menu analysis gives new insights about true menu…
A holistic approach to expatriate success
Alizee B. Avril, Vincent P. MagniniThe paper seeks to illustrate that a holistic selection, training, and organizational support approach encompassing variables such as the expatriate's family status, emotional…
Hospitality internships in Cyprus: a genuine academic experience or a continuing frustration?
Anastasios ZopiatisThe primary purpose of the research study conducted was to investigate hospitality internships and improve such practices within the distinct environment of the hospitality…
Human resources: a hidden advantage?
Ayse Bas CollinsThis study seeks to identify the general characteristics of the profile of staff at five‐star hotels, and methods of recruitment, and makes suggestions for improvement in this…
Securing the doors: bouncers and the British licensed trade
J.D. PrattenThe purpose of this paper is to examine the social and legal requirements of the job of bouncer in British alcohol retailing outlets and to consider the impact of the Security…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus